Privacy Policy – Auto Post

1. Introduction

Welcome to Auto Post ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automated message posting service for Discord and Telegram channels.

By using Auto Post, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

Account Information: Email address, password (encrypted), and any other information you provide during registration
Platform Credentials: Discord and Telegram authentication tokens, which are encrypted and stored securely
Message Content: Messages you create and schedule through our service
Payment Information: Transaction details and balance information (payment processing is handled by secure third-party providers)
Support Communications: Information you provide when contacting our support team

2.2 Automatically Collected Information

Usage Data: Information about how you interact with our service, including pages visited, features used, and time spent
Log Data: IP addresses, browser type, device information, and access times
Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze service usage

3. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our automated messaging service
To process your transactions and manage your account balance
To authenticate and connect your Discord and Telegram accounts
To schedule and deliver your messages according to your preferences
To send you service-related notifications and updates
To respond to your support requests and inquiries
To detect, prevent, and address technical issues and security threats
To analyze usage patterns and improve our service functionality
To comply with legal obligations and enforce our terms of service

4. Data Security

We implement industry-standard security measures to protect your information:

Encryption: All sensitive data, including platform credentials, is encrypted both in transit and at rest
Secure Storage: Data is stored in secure databases with restricted access
Authentication: Strong password requirements and secure authentication protocols
Regular Audits: We conduct regular security assessments and updates
Access Controls: Only authorized personnel have access to user data, and only when necessary

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our service, such as:

Cloud hosting and database services (Supabase)
Email service providers (Resend)
Payment processors
Analytics and monitoring services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as:

Court orders or subpoenas
Government investigations
Protection of our rights, property, or safety
Prevention of fraud or security threats

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can access and review your account information at any time through your dashboard
Correction: You can update your account information and preferences
Deletion: You can request deletion of your account and associated data
Data Export: You can request a copy of your data in a portable format
Opt-Out: You can opt out of non-essential communications
Cookie Preferences: You can manage cookie settings through your browser

To exercise these rights, please contact us through our support system or at the contact information provided below.

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

Account information is retained while your account is active
Message logs and posting history are retained for 30 days after message expiration
Transaction records are retained for legal and accounting purposes as required by law
Support communications are retained for service improvement purposes

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

8. Third-Party Services

Our service integrates with Discord and Telegram. When you connect these platforms, you are also subject to their respective privacy policies:

We encourage you to review these policies to understand how these platforms handle your information.

9. Children's Privacy

Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our service, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Support System: Use the support ticket system in your dashboard
Email: Available through our support system